FAQs

What is the cost of an appointment?
Effective July 13th, 2015 Physiotherapy initial assessments will cost $85, follow-up appointments are $60, and running assessments cost $85. Book your appointment now.

How long is an appointment?
All initial assessments are 1 hour in length, and follow-up treatments are 30-40 minutes. Running assessments last approximately 1 hour.

What are your hours of operation?
Monday            8am – 4pm
Tuesday           11am – 7:30pm
Wednesday     Closed
Thursday         11am – 7:30pm
Friday                8am – 12pm (Summer Hours)

What services do you provide? More...

Acupuncture

Running Assessments

Post-Operative Rehabilitation

Fitness & Health Education

Treatment for:
Joint & Muscle Injuries
Sports Injuries
Neck & Back Pain
Repetitive Strain injuries
Tendonitis
Arthritis
Motor Vehicle Accident Injuries
Postural Dysfunction
Muscle Weakness

Where are you located?
We are located on the second floor at 129 Kent Street, Suite 203, Charlottetown, PE, C1A 1N4 in the heart of downtown Charlottetown.

Do you have a cancelation policy?
Yes; 24 hours notice is required.

Do you validate parking?
Yes; there is a parkade directly behind our building (Queen St. Parkade), and we will validate your parking for the duration of your appointment at this location.

Is there an elevator?
Yes, there is an elevator in the building.

Do you need a doctor’s referral to go to physiotherapy?
You do not need a doctor’s letter to attend physiotherapy. However, your private insurance company may require that you see a doctor in order to cover your treatment. Check with your private insurance company for details on your particular plan.

Do you bill insurance companies directly?
We bill direct for Blue Cross only. All other insurance companies require that you submit your receipts directly to them for reimbursement.

What can I expect at a physiotherapy appointment?
An initial appointment consists of a history, physical exam, and treatment. A history entails gathering the details of your injury through a one-on-one discussion of your symptoms. A physical exam involves an inspection of the area in question and surrounding joints. You will be asked to move and resist movements, and special manual tests will be performed by the physiotherapist to determine the injured tissue. Treatment consists of education about the injury and its cause, and modalities such as manual therapy, acupuncture, and corrective exercises. You will be provided with activities and exercises to perform at home to decrease your symptoms and prevent recurrence.

Follow up appointments involve examining progress of symptoms, evaluating exercises and movement, further treatment, and progressing exercises and activities as tolerated.

What do I wear/bring?
If you have a lower back or lower body injury you should bring or wear loose fitting shorts or spandex shorts and a tee shirt. If you have an upper body injury, men should be prepared to go without a shirt and women should be prepared to wear a tank top or sports bra. It is important to be able to physically see the affected area to accurately diagnosis and properly treat the area. You will also be performing some exercise, so it is important to be able to move freely.


If you have any questions that aren't addressed above, please contact us today and we'll do our best to answer any questions you may have.